Delivery Costs & TimesUpdated 18 days ago
SHIPPING Cost
- FREE shipping on orders over $800
- Orders under $800: $25 shipping fee
Dispatch & SHIPPING Times
- USA Fulfilment: All orders are dispatched from our US fulfilment centres using trusted national partners.
- 2–10 Business Days: Typical delivery time from the date of dispatch.
Orders usually ship in multiple boxes, and each box is processed as a separate consignment by the carrier.
Boxes may arrive on different days depending on delivery routes. This is normal.
Delivery Tracking
Once dispatched, you can view live tracking updates for all boxes in one place through our tracking portal:
Simply enter your order number and shipping zip code to see real-time progress.
Delivery Issues
We take great care when packaging your order. If any part of your delivery arrives damaged (internally or externally), please contact our Customer Service Team immediately.
We’ll work quickly with our courier partners to resolve any issues.
Please wait until your full order has arrived before booking any installation or handyman services.
Growplay is not responsible for fees charged by installers for missed appointments due to shipping delays.
Need extra help?
📩 Contact Customer Service